Fix Your computer trusted platform has malfunctioned error

Author: Shawn    Posted: 22 May 2020   Viewed: 4008 times   Tags: #Windows 10  #Outlook 

Fix Your computer trusted platform has malfunctioned error by disable ADAL


An error pops up "Your computer`s Trusted Platform Module has malfunctioned. If this error persists, contact your system administrator with the error code 80090030.




1. Close Outlook

2. Press Win key + R to open Run

3. Key in regedit and click OK



4. Go to:  HKEY_CURRENT_USER\Software\Microsoft\Office\16.0\Common\Identity



5. Right click on Identity>choose New  > Select DWORD



6. Rename it to "EnableADAL"

                                                                     


7. Right Click on EnableADAL file > modify > set the value data to 0


8. Restart your computer

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