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Error "You are currently using the RemoteFX 3D Video Adapter. We no longer support...."

Status: Active | Case Number: 0000010 | Created By: Jacob | Created Date: 2021-01-25 05:03:24 EST

Hi there

I have been getting this error message over the weekend? Any issues?

"You are currently using the RemoteFX 3D Video Adapter. We no longer support this adapter and continued use may expose your machine to security risks."

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TS-Wiki Technical Support
Posted: 2021-01-25 21:02:08 EST

Hi Jacob,

RemoteFX vGPU makes it possible for multiple virtual machines to share a physical GPU. This feature was first introduced in Windows 7 and was removed as an option for users in Windows Server 2019. You can disable this by using the following method:

1. Open Window PowerShell as administrator

2. Get the name of the video card by running the following command:


3. Disable RemoteFX adapter. (Note: Change the name to your own card name)

Disable-VMRemoteFXPhysicalVideoAdapter -Name "NVIDIA Geforce GTX 970"


TS-Wiki Support


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