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After extracting zipped file, the file names are garbled/unreadable

Status: Active | Case Number: 0000012 | Created By: FU | Created Date: 2021-02-18 02:42:49 EST

I have used WinZip, WinRAR and 7-zip tools to unzip these files, the files names are always unreadable. I have tried to change system locale as instructing by google and Baidu, it is still not working. 


 
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TS-Wiki Technical Support
Posted: 2021-03-01 11:40:52 EST

Hi FU,


You can use WinRAR to decode the words. 


1. Open the zipped file with WinRAR.

2. Go to Options > Name Encoding

3. Select 936 (ANSI/OEM - Simplified Chinese GBK)





Let us know does this help or not? Thanks.


Regards,

TS-Wiki Support



FU
Posted: 2021-02-23 11:35:07 EST
Chinese character and I did reboot the machine
TS-Wiki Technical Support
Posted: 2021-02-18 03:09:38 EST

Hi FU,


Do you know what language did you use for the zipped files name? After change system locale, did you reboot your machine? 


Regards,

TS-Wiki Support


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